Voice and Voice over Internet Protocol
Voice over Internet Protocol programs have become an integral part of running a business today. This high demand for Voice over Internet Protocol has generated a diverse list of service providers giving you definitive options in terms of choices. Some provider services utilize local line infrastructures to provide VoIP, while others utilize the full breadth of your network and have complex interactive voice response suites to choose from.
Just like any method of voice communication, Voice over Internet Protocol can be broken down into several specific areas of interest:
Conferencing services serve as a very simplistic function: connecting you and a selection of other people in a teleconference to discuss mission-critical matters. No matter what kind of meeting you need to orchestrate, a highly reputable conferencing service provider will work with you to help you plan and conduct an instant conference, a scheduled conference, or even an investor relations call.
Basic communication services used for Voice over Internet Protocol include local services. A local service is what you would call a glorified telephone network within your local area network. It gives you the power to call locally throughout your network, or to function as a basic phone service and conduct calls out of your office. This will also serve as your central directory assistance provider for your network, as well as the hub for all your incoming voice mail.
Voice over Internet Protocol can also conduct long distance services. With this feature, you can conduct interstate phone calls (made between two states) and intrastate phone calls (made between two regions within your state) at any time. If you’d rather pass your calls through a standard phone line, you can conduct a switched long distance call – this channels your call data through phone lines running throughout your state. However, if you’d rather make full use of your fast connection and conduct a long distance phone call over a wide area network, you can also do so. This is called a dedicated long distance call, and it uses a T1 service that utilizes circuits dedicated to carrying dense long distance traffic through your network.
Passing the phone call through traditional phone lines entails a little bit of network tweaking in order to ensure that the quality of the voice data you’re sending from your end is not compromised from point to point. This is where interactive voice response comes in – this service feature automates all interactions you may have with telephone callers, ensuring that your computer detects when you begin to transmit voice through the line (i.e. talk), working to make sure that the data transfer is lossless in audio quality and relay time. This is done in order to facilitate business solutions that require high-quality phone-to-network phone calls.
Advanced call features can be found in Voice over Internet Protocol native service features. This includes the compression of voice streams into digital data packets, helping you create a telephony system with advanced communications features such as call routing, voice mail, etc.